Here at Phoenix Model Aviation Ltd we are committed to ensuring the protection of all customers details handled by ourselves. We do this in accordance with the Governments policies and laws.
Personal Information, What do we collect and Why?.
In order to provide you with our products and services, it is necessary to obtain personal information from you. In order to send products out, we will need your name, address, telephone number and email address. We may also on some of our services ask for details such as which models you have, your flying skills and when you would like to make a booking. We only ask for information which is reasonable and practical and it is ONLY used in accordance with supplying you with our products and services.
Data Security and Encryption
The security of your information is of paramount importance to us, we therefore offer full dedicated Secure Sockets Layer (SSL) with an encryption level of 128bits. This is the highest level of SSL currently commercially available. Our servers are protected both physically and electronically, they sit behind an extensive firewall and have heavy security measures in place. Your information is only accessible by authorised staff on authorised computer equipment.
Access to your Personal Information
We will upon written request and only with sufficient proof of identity, provide you with access to all personal information we hold on you.
Supplying Personal Information to Other Organisations
We do not sell, trade or otherwise divulge any personal information to any other organisation or third party.
All linked websites falling under the Phoenix Model Aviation Ltd umbrella are individual sites running in individual domains and sub-domains, each one is therefore handled separately. As only the shop website handles personal information of any kind, it is the only one currently equipped with fully dedicated SSL encryption technology.
Linked websites falling outside the Phoenix Model Aviation Ltd umbrella are all subject to their own terms and conditions, we advise you to examine these before entering any personal information into their websites.